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Use your eServ360 account to contact customer support, activate warranties, receive notifications from brands and more...
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The term itself is quite self-explanatory which means activate and validate warranty in order to receive quick customer support, create product & service record vault and saving proof of ownership for better accessibility and portability. The first thing that needs to be done is warranty activation & validation using the product warranty info. After that, you need to raise a complaint to the brand support from where you purchased your product. Once everything is set up, you need to show the proof of ownership which means proving the company that you own the product and it's registered on your name.
It's a very simple process through which you get connected to your brand support using eServ360 portal, service, and support. This is not just it. We do not come out of the scene after your handshake with your company however always exists in the center to maintain the flow and rectify discrepancies if any.
The request-response flow is already described under "Register product complaint process".
You can check product & service record vault anytime in the future for your reference. It's always stored on the cloud server technology wherein there is no downtime and unavailability so be assured of accessing the info from anywhere, anytime.
Next few parts included in this section are Promotional benefits, special offers, and product notifications. Your support may send you special offers based on the product you are using and update you on any new modifications, updates in there. You do not need to go to your company website to look for any update however you get all the info at one place under the dashboard feeding in daily, weekly or monthly like an RSS feeder.
Below is the wizard that you need to move on in order to get your Warranty activation & validation done. You need to choose your product, need to provide some information about your product like the serial number to differentiate it from other similar models. There is a level of security as well wherein an OTP is sent to your registered number to make sure the real owner is actually following the whole process and nobody else. There could be some confidential info that you do not want to get exposed, like IMEI number in the case of mobile phones.
So, please follow the below steps and get ready to experience incomparable service and support.
Validate & Activate Warranty by Registering your Product in Easy Steps and Get the Following Benefits:
1. Product Warranty 2. Quick Customer Support 3. Proof Of Ownership
4. Product Notifications and Special Offers
Computers & Peripherals
Mobiles & Tablets
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