Buying a product is easier than maintaining it and that too when you do not get better support for the same. Secondly, products from different brands need registration at different customer/service centers. What if you get mutibrand customer care support in one place? Yes, you heard that right, there is a concept like that in the market and it’s flowing in the veins of online platform architecture.
There are some concepts that sound amazing however there is a sense of unsurety attached to it. This multibrand customer care support is also one of those concepts however we have changed the impossibility to “I am possible” ability. No need to worry about “who to contact?” in the case of an emergency or regular service plans, just register your product when you buy it for the first time on the portal irrespective of the brand you got it from and get the dashboard to communicate through with multibrand customer care support. No more call waiting and stop telling your issues to every new representative each time you call in.
There are a lot of pros of using this service and some of them are listed below:
One portal to register your product from different brands
Raising service requests
Checking Request status
Online Storage for your invoices, warranty cards etc.
Regular Updates and Patches
Information on new releases and enhancements
Feedback for better product development
We at eServ360 planned to offer you multibrand customer care support under a single portal wherein you can enjoy the benefits described above. We are focused on giving our contribution to this digital world and Make in India initiative so that our people in India fell proud to be a part of it and work with us as a team to develop more in the future.
We act as a bridge between you and multibrand customer care support wherein everything gets communicated through us; either it’s your requests or brand’s notifications. Please use our portal that is specifically designed as per your needs and requirements and give your handshakes for our betterment.
You can also contact us at support@eServ360.com. Get in touch with us in case any clarification or help is needed.